Campaign Management | SkillsFuture Singapore
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Campaign Management

For Campaign Management

Course Duration: 3 Days, 24 Hours, including 4hrs of assessment
Mode of Assessment: Written and Practical
Attendance Requirements: 75% 
Course Completion Requirements: Meeting Attendance Requirement and graded as COMPETENT for both Written & Practical Assessment


This course covers the development of detailed ecommerce campaigns, liaise with partners to enhance online awareness, website and campaign visibility and manage campaigns according to agreed timelines and budgetary requirements.


Learning Outcome:

By the end of the course, the learner is able to:

  • Develop promotional activities for eCommerce campaigns

  • Identify the types of customers

  • Determine customer satisfaction

  • Communicate messages to target customers effectively using communication tools of mobile, online, and social media platform

  • Manage execution of a campaign to achieve the intended results

  • Manage campaign budgets

  • Manage pre-campaign testing

  • Evaluate customer satisfaction and sales to determine effectiveness of campaigns by using both quantitative and qualitative analysis

  • Refine campaign effectiveness by utilising the data gathered

  • Collaborate with business partners to create sales opportunities on the business

Topics Covered:

  • Defining Campaign Objectives

  • E-Commerce Campaign Management Tactics

  • Promotion Mechanics And Online Activities

  • Types of Customers

  • Customer Satisfaction

  • Communication Tools

  • Campaign Messages and Schedules

  • Campaign Execution

  • Communication tools of mobile, online, and social media platform

  • Campaign Budget

  • Pre-Campaign A/B Testing

  • Campaign Evaluation

  • Refining Campaigns

  • Partner Collaboration Campaigns


Two e-certificates will be awarded to trainees who have demonstrated competency in the WSQ assessment and achieved at least 75% attendance.

  • WSQ Statement of Attainment (SOA)

  • Certification of Achievement by Wong Fong Academy Pte Ltd

Entry Requirements:

  • Minimum GCE “N” level with at least 3 GCE “N” Level Passes

  • Able to speak, listen, write, and read English at a minimum proficiency level of the Employability Skills Workforce Skills Qualification Workplace Literacy Level (WPL) 5

  • Recommended all learners to have at least 1 or more years of sales and marketing experience

Payment Modes:
at any of our 3 branches
Cheque made payable to Wong Fong Academy Pte Ltd
PayNow to UEN 201110331W
Bank Transfer/GIRO details as below:

  • BANK NAME : United Overseas Bank Limited
  • ACCOUNT NUMBER : 450-302-829-2
  • ACCOUNT HOLDER : Wong Fong Academy Pte Ltd
  • BANK CODE : 7375
  • BRANCH CODE : 001

Please remember to indicate booking number at the remarks column when payment is done by Paynow, Bank Transfer and/or GIRO.

All payment can be made on the day of course commencement at the reception counter. Cheque payment can be mailed to 79 Joo Koon Circle Singapore (629107) at least 3 working days prior to course commencement. Please remember to indicate the booking number at the back of the cheque. We do not accept foreign cheques and money orders.


This course is applicable for SkillsFuture Funding up to 70%* 

Please go to or call Wong Fong Academy at 68633686 for more information.

*From 1 Jan 2022, SkillsFuture course funding will be revised to a baseline of 50% subsidy, with an additional 20% subsidy (up to 70% subsidy) for SMEs and Mid-career individuals (Singapore citizens above 40 years old) . Do note that the funding amount advised is not final and is subject to changes.

If you are a Singaporean aged 25 and above, you can choose to use your SkillsFuture Credit to offset the payment for this course. Visit the SkillsFuture Credit website to choose from the wide range of approved skills-related courses available on the SkillsFuture Credit course directory.

Statement Of Attainment (SOA) from SSG will only be issued for ENGLISH classes